Below are answers to some of the more frequently asked questions we receive. If you do not see your question listed, please send us an email.

How does this service work?

Citizens Insurance has a large network of insurance professionals across the United States. Once you have submitted your personal data to our system, Citizens Insurance will instantly match you with local insurance agents in your area. Those agents will process free quotes for you and provide those quotes via the information you have submitted. This process will save you money and time because you can compare rates from several insurers without having to contact numerous agents and provide your information more than one time.

Is Citizens Insurance an insurance company?

No, we do not sell insurance products directly. We are a free referral service for insurance shoppers. We do not provide information on existing insurance policies, claims, etc. If you have a question regarding an existing policy, please contact your carrier directly.

After submitting my information, how soon can I get a quote?

The agents who receive your request will usually begin running your quotes instantly and will often supply detailed pricing information within minutes. However, some quotes are more complicated and may require a longer time to process. Regardless, you should always get your free quotes in less than 2 days.

What should I do to get a quote?

To get a free, no-obligation quote, just go to our homepage, enter your zip code, select the type of insurance for which you need a quote, then click on the button.

Is Citizens Insurance affiliated with any insurance companies?

No, we are not directly partnered with any insurance companies. We deal with hundreds of insurance providers all over the country. Furthermore, we are directly partnered with several large insurance agents who directly represent companies nationwide.

Can Citizens Insurance provide me with contact information for a specific insurance company?

No, Citizens Insurance does not keep phone, fax, address, or email information for any specific insurer.